Intuit has downsized its workforce by 17%, affecting approximately 3,000 positions globally, as part of its efforts to simplify operations and concentrate on strategic areas such as AI. CEO Sasan Goodarzi communicated the decision to employees via email, emphasizing the need to enhance customer benefits through a blend of data, AI, and human expertise.
The company plans to reduce management roles, streamline coordination-heavy positions, and eliminate redundancies, while also closing offices in Reno, Nev., and Woodland Hills, Calif. Additionally, Intuit intends to scale back investments in Mailchimp and address product overlaps between TurboTax and Credit Karma following their integration.
The exact number of Canadian jobs impacted was not disclosed by Intuit. The company had a workforce of about 18,200 employees across seven countries as of July 31, 2025. Affected employees were informed of their job status on Wednesday.
These layoffs align Intuit with a trend of companies announcing workforce reductions this year, such as Amazon cutting 16,000 jobs, Jack Dorsey’s Block shedding 4,000 positions, and Pinterest reducing its workforce by 15%. While the layoffs at Intuit were not explicitly linked to AI, other tech firms like Block and Pinterest have attributed their job cuts to AI-related factors.
In a move to bolster its software capabilities, Intuit has entered into long-term agreements with AI startups Anthropic and OpenAI to incorporate their AI models into its offerings. These partnerships aim to enhance Intuit’s tax, finance, accounting, and marketing services through advanced AI technologies.
The layoffs preceded Intuit’s third-quarter financial results announcement, where the company raised its annual revenue outlook to a range of $21.34 billion US to $21.37 billion US. However, the restructuring associated with the job cuts is anticipated to incur around $300 million US in charges for the company, as reported by Reuters.